Deliveries and logistics

We deliver your solutions when you need them.

Our distribution hub in the UK enables us to satisfy all of your logistic needs. Expertise in stock management and profiling allows us to offer flexible solutions including custom labelling and dedicated inventory. See how we can support your inventory and distribution needs.

Deliveries

Delviery charges - All orders will be subject to a charge of £8.34 incl. VAT (£6.95 plus VAT) for addresses in mainland UK on our standard carrier delivery service (9 - 5pm next working day) if items are in stock.

Next working day delivery – We endeavour to offer a next working day delivery to UK mainland addresses for orders placed before 5.00pm on Monday to Friday for items that are in stock. Please note while we endeavour to offer net working day delivery we cannot guarantee it.

Delivery times - Our carriers deliver Monday to Friday, 9am - 5pm only. Time of delivery cannot be guaranteed. See below for special arrangements for Saturday, or contact us for a quote for timed delivery.

Bank holidays - No deliveries will be made on bank holidays. Any deliveries scheduled to arrive on a bank holiday will be delivered the following working day. Orders placed on a bank holiday will not be despatched until the next working day.

Signatures - Please ensure you are available to sign for your parcel as it will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left to rearrange your delivery. Any additional instructions to the carrier must be agreed by Cabcon in advance.

Stocked items - Our UK mainland next working day delivery service is only available on items which are in stock at our warehouse. If an item is out of stock we will source it as quickly as possible, and despatch immediately after receipt of the product.

Saturday delivery - we also offer a Saturday delivery to the UK mainland for orders placed before 4:30pm on the Friday at a charge of £25.00 (including VAT) charge. This applies to items that are in stock only. Orders must be placed before 4.30pm on Friday. We also offer a UK mainland, weekday, pre 10:30am delivery service at a charge of £20.00 (including VAT) per shipment.

Areas - Certain delivery areas may not qualify for next working day or Saturday deliveries, including:

  • Northern Ireland
  • Scottish Islands
  • Scottish Highlands
  • Channel Islands
  • Isle of Man
  • Isle of Wight

Orders to Northern Ireland, Isle of Man, Channel Islands and Scottish Highlands and Islands will incur a delivery surcharge dependant on weight of consignment and destination. Please check for delivery price for deliveries to these areas and other destinations outside the UK mainland.

VAT - Delivery costs are subject to VAT and are per order, regardless of the number of boxes.

Multiple shipments - We will seek to dispatch all products ordered in one shipment but we reserve the right to despatch any order in more than one shipment.

Shortages and damages - The customer shall communicate to Cabcon in writing any shortages or damages of received products within seven working days; otherwise both parties shall deem the deliveries to have been in order. See our contact page for communication details.

Please check our trading terms and conditions.

Logistics

Cabcon offer a range of flexible logistics services which enables us to align our business to your needs. These include:

  • Standard next day delivery
  • Timed deliveries
  • Same day deliveries
  • Consignment stock
  • Buffer stock
  • KanBan/FaxBan
  • Special packaging
  • Customised product/packaging or labelling

Call our customer service line on +44 (0)1189 122980 if you would like to discuss any of the above services.

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